Dell EMC OpenManage Message Reference Guide

Event ID — 2387

Description A virtual disk bad block medium error is detected.
Severity Critical / Failure / Error
Cause and Action Cause: Virtual disk bad blocks are due to presence of unrecoverable bad blocks on one or more member physical disks.

Action:

  1. Perform a backup of the virtual disk with the Verify option selected. One of the following can occur:
    • Backup operation fails. In this case, restore the file from a previous backup. After restoring the file, run Patrol Read and check for bad blocks. If more bad blocks exist, proceed to step 2.
    • Backup operation completes without error. This indicates that there are no bad blocks on your virtual disk.
    • Backup operation displays bad blocks. This indicates that the bad blocks are located in a nondata area. Proceed to step 2.
  2. To clear these bad blocks, execute the Clear Virtual Disk Bad Blocks task.
  3. Run Patrol Read to ensure no new bad blocks are found.

Related Alert Information Clear Alert Number: None

Related Alert Number: None

Local Response Agent (LRA) Number: 2081

SNMP Trap Numbers 1204